Warranty

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We Proudly Service all of the Space Coast:

Lifetime Guarantee on All Parts

All parts are guaranteed for the manufacturers estimated lifespan of the parts. Our LED diodes are warrantied for a 50,000 hour lifetime. This amount of time is dependent upon the usage that the individual part sustains. Lifespan of the controls can be affected by future technology changes. Please note: if the system is left on consistently day and night, it greatly diminishes the lifetime of the product.

This means if you have any issues with your system’s components caused by a manufacturer’s defect, the parts will be covered and the labor will be covered for the first 2 years.

Note: the warranty does not cover issues caused by work done on your home, such as a new roof, gutters, soffit/fascia, etc. If you are planning on getting a new roof, gutters or soffit/fascia and already have our system installed, please reach out to us first and we will advise as to how to proceed without damage. The warranty also does not cover acts of God such as lightning strikes, tropical storms, hurricanes, etc. Your homeowners insurance should cover the loss if caused by weather just like they cover your gutters, soffit, etc.

(Ridge channel lights, lights faced out or vertical and dock lights have a limited 1-year warranty).

2-Year Labor Warranty

Any labor costs to make repairs on manufacturer defective parts are covered in full for the first 2 years. This may include faulty bulbs, power supply parts, LED controllers, connections, aluminum channel finish, etc.

Limited Warranty Items

Although the control board that connects to the smartphone or tablet is fully covered under the lifetime parts warranty, the software that connects the unit to the device is not covered. Connection issues due to Wi-Fi interference or radio frequency interference is not covered under the warranty. Connecting the Trimlight Controller to the local network is great but may not be the best for your specific situation. Using the Trimlight signal that can be broadcast from the box is the most reliable. All troubleshooting steps should be taken first before contacting a local representative for a repair. A minimum service fee of $150 could be charged if the parts are shown to work properly on any repair visit.

Product Warranty Registration

In order to qualify for the Manufacturer’s Lifetime Warranty on the parts, you must register your Trimlight system with our corporate office within 30 days of your installation. Please click the link below and completely fill out the online form. Failure to answer all these questions may result in a delay for a warranty claim or invalidate the assumed warranty.

Click Here to Register Your Trimlight System

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Call Us: 321-775-4127